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Community Alignment Coordinator




Smart Start of Transylvania County is part of the North Carolina Partnership for Children, a nationally recognized, award-winning early childhood initiative designed to ensure that young children enter school healthy and ready to succeed.

In collaboration with GetSet Transylvania and its community partners, Smart Start of Transylvania County is working to:

  •  Be a champion for young children through collaboration, public education, and influencing public policy
  •  Ensure young children have equitable access to developmentally appropriate, high quality learning
  •  Assist and encourage early childhood educators in their pursuit of excellence and promote an environment that elevates the profession
  •  Pursue opportunities to advance the health and well-being of young children and their families

The Family Connects model was developed within the context of the Durham Family Initiative, funded by the Duke Endowment in 2002, with the primary goal of reducing community rates of child maltreatment (K. Dodge, Principle Investigator). The program centers on a theory-driven and evidence-based assessment of child and family strengths and needs, provided in an informal and family-friendly manner. As a community-based program, Family Connects supports new parents in caring for their newborn(s), offers physical assessments of the mother and the baby, addresses questions about caring for the newborn(s), identifies parents’ needs, and helps to identify community services or resources that can meet those needs. In addition, through this connection to resources, Family Connects helps to identify gaps in critical community-wide resources with the goal of working toward increasing needed services locally.


  • The Community Alignment Coordinator will manage, coordinate, and participate in the development of community resources in partnership with both public and private agencies within the community, and oversee the development and implementation of a marketing plan for the community. This position is responsible for the establishment of viable coalitions and partnerships among civic, community, health and human services partners to plan programs, services, and supports designed to meet the needs of families with newborn children. They will solicit feedback from home visitors and their supervisors regarding unmet needs in the community and, with the team, plan toward closing those gaps as possible. In addition, they will lead the marketing and public relations efforts of the Family Connects Program. Finally, the Community Alignment Coordinator will participate in establishing and maintaining communication between community resources, physicians, nursing personnel, and other health care professionals regarding program objectives, policies, and procedures, and, compile and maintain records, reports, and documentation of program activities regarding community relations for use in program evaluation.
  • REPORTS TO: Executive Director of Smart Start of Transylvania County


  1. Nurture relationships with community resources and services that provide support to families in a timely and appropriate manner as referred by Family Connects nurses and participate in the community system of care for young children and their families.
  2. Identify resources, establish relationships with providers, maintain an updated list of resources, and identify gaps in needed community resources so that the broader community can be induced to grow these resources over time.
  3. Provide individual-case consultation about community resources to support nurse home-visitors as they connect families with community resources, as needed.
  4. Market the program by communicating with referral sources (e.g., ob/gyn practitioners, hospitals, pediatricians), communicating with groups that interact with families (e.g., employers, newspapers, churches, child care agencies, the public), and soliciting support from community leaders (e.g., to publicize the program and to provide incentives for families such as free diapers).
  5. Increase the array of options for pregnant women and new mothers to know about and to sign up for a Family Connects home visit by work with health providers and other organizations about referrals to and support for the program.
  6. Organize a community advisory board for the Family Connects program as it coordinates services with others in the early childhood system of care.


Work generally requires six years of experience in a related field. Requires five years of progressive experience in human services in the public sector, skill in interacting with human service providers and agency leaders, and an understanding of the role of evaluation in social services. A master's degree in a related field may be substituted for related experience on a 1:1 basis. Ability to communicate clearly and professionally with a range of community stakeholders. The position requires an understanding of and experience in communication and public relations strategies and writing experience. The successful candidate will possess leadership skills and a willingness to take initiative and be proactive. Must possess the ability to work independently, as well as in teams.


Salary commensurate with experience (DOE).


Interested candidates should submit a resume and cover letter with “Family Connects” in subject line to transylvaniasmartstarthr@gmail.com by March 13, 2020. No phone calls please.